Privacy Policy

Last updated: June 15, 2026

This Privacy Policy describes how Seismique (“Company,” “we,” “us,” or “our”) collects, uses, and shares your information when you use our website, purchase tickets, visit our venue, or otherwise interact with our services (collectively, the “Service”). It also explains your privacy rights and how applicable laws protect you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access parts of our Service.

Affiliate means any entity that controls, is controlled by, or is under common control with the Company.

Company (referred to as “we,” “us,” or “our”) refers to Total Immersive LLC, doing business as Seismique, located at 2306 Highway 6 S, Houston, Texas, United States.

Consumer means a natural person who is a resident of California, as defined under the California Consumer Privacy Act (CCPA).

Country refers to the United States.

Device means any device that can access the Service such as a computer, mobile phone, or tablet.

Personal Data means any information that relates to an identified or identifiable individual.

Service refers to the Seismique website, ticketing platforms, and related digital services.

Service Provider means any third party that processes data on our behalf.

Usage Data refers to data collected automatically through use of the Service.

You means the individual accessing or using the Service, or the company or organization on whose behalf the individual is acting.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect personally identifiable information, including but not limited to:

• Email address

• First and last name

• Phone number

• Billing and payment information (processed securely via third-party providers)

• Usage Data

Usage Data

Usage Data is collected automatically when using the Service and may include:

• IP address

• Browser type and version

• Pages visited and time spent on pages

• Device identifiers and diagnostic data

• Date and time of visit

When accessing via a mobile device, we may also collect:

• Device type and operating system

• Mobile browser type

• Unique device identifiers

Information Collected at the Venue or Through Devices

When interacting with Seismique experiences, we may collect:

• Location data (when enabled)

• Photos or media you voluntarily submit

• Camera or device permissions (only if explicitly granted)

You may enable or disable these permissions in your device settings.

Use of Personal Data

We use your Personal Data for the following purposes:

• To provide, operate, and maintain our Service

• To process transactions and ticket purchases

• To manage customer accounts and reservations

• To communicate with you regarding updates, confirmations, and service messages

• To send marketing communications (you may opt out at any time)

• To improve our website, exhibits, events, and customer experience

• To analyze usage trends and marketing effectiveness

• To comply with legal obligations and enforce our policies

• To support business operations including mergers, acquisitions, or restructuring

Sharing of Personal Data

We may share your information in the following circumstances:

• Service Providers: Payment processors, analytics providers, email platforms, and IT services

• Affiliates: Related entities under common ownership or control

• Business Partners: Event collaborators, sponsors, or promotional partners

• Legal Requirements: When required by law, court order, or government authority

• Business Transfers: In connection with mergers, acquisitions, or asset sales

• With Your Consent: For any other purpose you authorize

Retention of Data

We retain Personal Data only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Usage Data may be retained for shorter periods unless required for security or legal reasons.

Transfer of Data

Your information may be transferred to and maintained on servers located outside your state or country. By using our Service, you consent to such transfers.

We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Personal Data

We may disclose your Personal Data if necessary to:

• Comply with legal obligations

• Protect the rights or property of Seismique

• Investigate fraud or security issues

• Protect the safety of users or the public

• Prevent legal liability

Security of Data

We use commercially reasonable safeguards to protect your Personal Data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Email Marketing

We may send you promotional emails and updates. You can opt out at any time by clicking “unsubscribe” in any email or contacting us directly.

We may use third-party providers such as Mailgun to deliver emails securely.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve website functionality

• Analyze traffic and usage patterns

• Personalize content and advertising

You may disable cookies in your browser settings, though some features may not function properly.

CCPA Privacy (California Residents)

California residents have the right to:

• Request disclosure of personal information collected

• Request deletion of personal data

• Opt out of the sale of personal information

• Not be discriminated against for exercising privacy rights

To submit a request, contact us at the information below. We may verify your identity before processing requests.

Do Not Track Signals

Our Service does not currently respond to Do Not Track (DNT) signals.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their policies.

Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal data from children. If we become aware of such data, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. Significant changes may be communicated via email or website notice.

Contact Us

If you have questions about this Privacy Policy, you may contact us:

Seismique /
2306 Highway 6 S
Houston, Texas, United States
Website: https://www.seismique.com

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